Knowledge
Text
Add information about your property as free-form text
In Knowledge → Text in the sidebar, you can add free-form text, made up of a title and content, as knowledge. It's well suited to information that's hard to fit into a Q&A format, or to longer guidance.
Add text
Enter a title and content in "Add Text"
- Title: A heading that describes the content (up to 300 characters; e.g., Summer campaign info)
- Content: The information you want to share (up to 10,000 characters)
Example uses
- Basic information such as opening hours, directions, and prices
- Campaigns and seasonal announcements
- House rules, terms of use, and cancellation policies
- Local sightseeing information and recommended ways to spend your stay
Manage your text
- Search: Use "Search texts..." to search titles and content.
- Sort: Choose from "Newest first", "Oldest first", "A-Z", or "Z-A".
- Edit / delete: Use "Edit" or "Delete" on each text.
- Bulk delete (desktop only): Select items with the checkboxes, then choose "Delete selected" from the menu. Note that this runs without a confirmation dialog.
Remember to delete or update time-limited information once it ends. If outdated information remains, the AI may pass it on to customers as-is.