Create your first agent
The steps from creating an account to installing chat on your website
This page walks you through everything from creating an account to installing chat on your website. All you need to get started is one website URL, and the whole process takes about 10 minutes.
What you need
- A company or organization email address, or a Google account (free email addresses cannot be used to sign up)
- The URL of your facility's website that you want the AI to learn from
Create an account
On the sign-up page, enter your email address and click "Continue with Email", or choose "Sign up with Google". If you use an email address, open the link in the email you receive in the same browser to complete sign-up.
NEWT Chat does not use passwords. From then on, you sign in with an email link or your Google account.
Enter your website URL
Enter your facility's website URL in "Learn from your website" and click "Start search". The AI analyzes your website and picks up details such as your facility name and contact information.
Review and register your team and facility information
The information the AI found is filled in automatically. Review and correct it, then click "Register with this information".
- Team information: Team name (such as your company or department name), user name
- Facility information: Agent name, industry category, phone number, address, website, facility overview, inquiry URL, booking URL, contact email
The industry category cannot be changed later. Choose the one that best fits your facility. All other fields can be changed later in Agent Settings.
Wait for setup to finish
Once you register, the AI gathers and analyzes information from your entire website in detail. This takes about 5–10 minutes. When it's done, you'll automatically move to the next screen.
Generate and review answer examples
When you see "AI Has Organized Facility Information", click "Start Generating Answer Examples". The AI creates 5 example Q&A answers based on your facility information (about 2–3 minutes). Review them and correct any mistakes.
If you choose "Review Later", you can generate them later from the Q&A page.
Check the answers in Test
In the sidebar, go to Chat → Test and try questions your customers often ask. Add any missing information to Knowledge.
Adjust the look
In Chat → Design, adjust the welcome message, suggested questions, colors, and more to match your facility. The welcome message and suggested questions are set automatically based on your website. For details, see Design.
Install it on your website
In Chat → Embed code, copy the code and paste it inside the <head> of your website or just before </body>. Open the page, and once the chat bubble appears, you're done. For details, see Embed code.
After going live
- Set up a contact form to receive inquiries the AI can't resolve
- Invite members to run things as a team
- Regularly run the cycle to improve answer accuracy