Welcome to NEWT Chat
NEWT Chat is an AI chat agent platform specialized for the travel and service industries.
NEWT Chat is an AI chat agent platform specialized for the travel and service industries. Simply install it on your website to provide 24/7 customer support.
What is NEWT Chat?
NEWT Chat is an AI chat widget optimized for hotels, ryokans, tourist attractions, DMOs, and tourism associations. By training it with your facility information and FAQs, it automatically answers customer questions.
Key Features
- AI Concierge: 24/7 customer support with natural conversations based on your facility information
- Knowledge Base: Custom learning from websites, files, and Q&A pairs
- Easy Embedding: Install on your website with just one line of code
Key Capabilities
Multi-Source Knowledge
AI agents can learn from multiple knowledge sources:
| Source | Description |
|---|---|
| Web Research | Automatically fetch and learn website content by specifying URLs |
| File Upload | Upload and learn from PDF, Word, and image files |
| Q&A Pairs | Register question-answer pairs directly (highest accuracy) |
Widget Customization
Customize widget colors, text, and icons to match your brand. Set welcome messages and suggested questions.
Conversation Tracking
Review all conversation logs and analyze customer feedback. Identify questions the AI couldn't answer and improve your knowledge base.
Team Collaboration
Invite team members and manage agents together. Member limits vary by plan.
About Pricing Plans
Start with a free plan and upgrade as needed. See the pricing page for details.
Next Steps
Let's create your first AI agent. It takes about 10 minutes from account creation to widget installation.