Specialized for Hospitality AI Agent Chat
NEWT Chat is a magical AI agent chat specialized for the hospitality industry. Powered by an AI model that surpasses conventional chatbot quality, it delivers the finest customer experience.
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Case Studies
Case Studies

WASUKI BASE Biwako (Tomoiki Resorts Shiga Co., Ltd.)
Inquiries to the front desk down about 90%: how AI took over routing guests between two brands

GooS Co., Ltd.
A sauna facility with no phone line: bringing scattered inquiries together in chat

JHAT Co., Ltd. (hotel MONday)
From endlessly updating FAQs to AI that reads your site and answers: why a hotel group switched chatbots
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AI Implementation Guide8 min readWhere NEWT Chat Fits: Website Widget, LINE, In-Room QR, and Internal Use
NEWT Chat doesn't have to stop at a widget on your website. It extends to LINE, in-room QR codes, and internal staff use. We lay out all four use casesâwho each one serves, what it's for, what it delivers, and which properties it suits.
Inbound & Multilingual9 min readMultilingual Support for Hotels and Tourism: If You Start With Four Languages, Where Do You Begin?
With over 40 million inbound visitors a year, where should hotels and ryokan begin with multilingual support? Drawing on JNTO and tourism-agency data, we lay out the case (and the limits) for four languages, and how to choose tactics across three touchpointsâstatic signage, the front desk, and the web.
























