NEWT ChatDocs
Agent

Test Playground

Test your chat widget exactly as customers will experience it

The Test Playground page allows you to test your chat widget exactly as customers will experience it.

What You Can Do

  • Test the actual chat widget behavior
  • Verify response accuracy and links with expected questions
  • Share chat URL with team members for review

Sharing the Chat

You can copy the chat URL to share with team members on the Test Playground page.

Click Share Button

Click the "Share" button in the top right corner of the page.

Copy URL

Copy the displayed URL to share.

Use Cases

  • Review functionality together with team members before embedding on your website
  • The shared link can be viewed and used without a NEWT Chat account (shareable with external collaborators)

Verifying Response Accuracy

  • Enter expected questions and verify the response content
  • If responses are insufficient, add training data or Q&A and retrain
  • After adding data or Q&A, test again to check if responses are accurate
  • Responses may vary each time due to the nature of LLMs, even for the same question
Test Playground