Integrations
Embedding Guide
Learn detailed methods to embed NEWT Chat widget on your website.
Learn detailed methods to embed NEWT Chat widget on your website.
Basic Embedding
Simply add the following code to your website to display the chat widget:
<script>
window.newtChatSettings = {
widgetId: "your-widget-id",
};
</script>
<script src="https://chat-widget.newt.net/embed.js"></script>Placement
We recommend placing the embed code just before the </body> tag.
Placing Before </body>
This doesn't affect page loading and initializes the widget after all content is loaded.
Platform-Specific Guides
Installation methods for major website platforms:
| Platform | Installation Method |
|---|---|
| WordPress | Add to theme's functions.php or use a header/footer plugin to insert the code. |
| Shopify | Add the code just before </body> in theme's theme.liquid file. |
| Wix | Go to Wix Settings > Advanced Settings > Custom Code and add to body end tag. |
Troubleshooting
Widget not showing
Verify the Widget ID is correct. Check the correct ID in Dashboard > Widget > Embed.
Design breaking
NEWT Chat widget uses Shadow DOM, so it's normally unaffected by other CSS. Contact support if issues persist.
Not showing on mobile
The widget is responsive. Check that the viewport meta tag is properly configured:
<meta name="viewport" content="width=device-width, initial-scale=1.0">