Guides, columns, and trend insights at the intersection of AI and hospitality.
A guide for hotel and ryokan managers and front desk leads who are rethinking how they handle inquiries. It walks through how to introduce a chatbot, from deciding what to hand over to improving it from conversation logs after launch and making it stick.
We checked the official pricing of nine chatbot services. The cheapest paid plan starts at „1,500 a month and the cheapest plan where AI answers starts at „4,000. This guide covers setup fees and running costs such as FAQ upkeep, with hotels and ryokan in mind.
A breakdown of IVR (automated voice response) costs for the hospitality industry: setup fees, monthly base fees, per-use charges, how cloud and on-premise systems differ, and what to check in a quote. Start from an inventory of your incoming calls to estimate the total.
Travelers now ask AI for trip advice. Where should a lodging operator start? Based on a talk at the Zenryoren Youth Division's Prefectural Chairs Summit, we cover how to think of AI as a new kind of worker, four steps to be chosen by AI, and how to spend the time AI frees up on hospitality.
NEWT Chat doesn't have to stop at a widget on your website. It extends to LINE, in-room QR codes, and internal staff use. We lay out all four use casesâwho each one serves, what it's for, what it delivers, and which properties it suits.
Create an account and start testing AI chat built for hospitality, free. Beta access is now available.
AI answers first-line calls in any language around the clock, handing off to staff only when needed.
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