NEWT Premium Concierge is a tailor-made travel concierge. We design personalized abroad travel experiences for you.
We make exclusive experiences possible, such as securing dinner reservations at popular, hard-to-book restaurants, providing luxurious stays at world-renowned hotels, and suggesting the most efficient airline routes.
In addition, the concierge takes care of all reservation arrangements and complicated travel procedures, which become increasingly complex as the number of people increases. Our experts, who are well-versed in international travel, guarantee safety, security, and the highest level of satisfaction from pre-trip to post-trip.
NEWT Premium Concierge
Message
Hello, my name is Shinozuka and I am the Founder, CEO of Reiwa Travel.I used to like to travel in a haphazard way.I would walk around town at random without a set schedule, enter a restaurant because of a good smell, and see the sights because of the good scenery and the flow of people.
However, as time went by and I had less time to spend on sightseeing, I wanted to focus on more efficient and satisfying experiences.
NEWT VIP is a service that is packed with all of this and more.Members who spend more than 100 days a year abroad, true sightseeing made possible by networking with local Japanese and local communities and a host of new trends and experiences that cannot be realized without making arrangements ahead of time.
You can rely on us for detailed services and support that cannot be achieved by large companies.
Founder, CEO
Takaya Shinozuka
Experience
Experiences we can offer
We can take you anywhere in the world, to any place you wish.
Explore traditional Japanese architecture and culture in Kyoto
Witness the ethereal dance of the aurora borealis in Yellowknife
Soar above the surreal landscapes of Cappadocia in a private hot air balloon
Conquer the majestic Mount Kilimanjaro alongside seasoned alpinists
Rejuvenate your senses on the Mediterranean’s hidden gem, Malta
Uncover the enigmatic wonders of Machu Picchu, the celestial citadel
We will arrange your special time and valuable experiences at your destination.
Indulge in the pinnacle of oenophilic pleasure: exclusive domaine tours in Burgundy
Savor a celebratory feast at Hawaii’s most sought-after culinary sanctum
Revel in a world-class opera from privileged seats in Vienna, the global epicenter of classical artistry
Embark on a private odyssey along the timeless Nile aboard your personal vessel
Elevate your style with a curated shopping expedition alongside Paris’s preeminent personal stylist
We will propose accommodations and flights that meet your needs.
Immerse yourself in otherworldly tranquility in a Maldivian overwater sanctuary
Traverse the skies in unparalleled comfort with first-class air travel
Commune with nature in lavish safari lodges amidst Africa’s untamed wilderness
Indulge in the rarefied air of a Swiss presidential suite
Unwind in the secluded opulence of a private Balinese villa
Point
Premium Concierge Points
Full customization of international travel
We will listen to your requests and propose a plan to make your ideal trip a reality. We can also take care of arranging private jets and preparing surprises.
Secret offers for members only
We also provide special offers for premium customers, such as reservations for rare hotel rooms and special rates available only to members. This is a service unique to NEWT, which works with government tourism boards, hotels, and airlines around the world.
Experiences based on local trends
We collect information about hotels, restaurants, tourist attractions, etc. from local communities around the world. We can help you find valuable experiences and make reservations at restaurants that are hard to get a reservation at.
Preparation is left to the concierge
Complicated travel procedures such as booking PCR test clinics and preparing documents can be completed easily. The more people you bring with you, the more work it takes to prepare, but our concierge will take care of it all. We can flexibly accommodate even tight schedules, so please feel free to contact us.
Total support on the road
Our staff will support you 24 hours a day, 365 days a year, even during your trip. If you have any trouble, such as illness, injury, or loss of valuables, please feel free to contact us at any time. We will also recommend the best options for you, such as adding local activities or extending your hotel stay.
Manage all your plans with the app
You can create your own itinerary and manage your tickets and other items all in one place using the NEWT app. No more scattered emails or paper tickets, everything can be done on your smartphone.
Support for various payment methods
You can choose the payment method that suits you best: credit card, bank transfer, or invoice.* Just let our concierge know your preferred payment method.
Tailor-made for top-class international travel with your smartphone
Service fee
Arrangement fee
International flights from Japan
＄110
International flights
＄55
Round the World Ticket
＄550
Hotel
＄22
Option
STANDARD
＄22
PREMIUM
＄99
Restaurant
STANDARD
＄22
PREMIUM
＄99
Change procedure fee
Airline Tickets
＄110
Accommodation and options
＄22
Cancellation fee
Airline Tickets
＄110
Accommodation and options
＄22
Cancellation fee
Two days before departure and the day before
Up to 10% of the travel cost (minimum ＄55)
On the day of departure
Up to 15% of the trip cost (minimum ＄110)
Emergency special rates
Special arrangements
Up to 10% of the travel cost (minimum ＄55)
※All rates are per booking. ※Premiums are for complex arrangements that cannot be booked immediately and require special local requests or a waiting list. ※$1＝¥100
Flow
１. Initial Consultation
First, please feel free to contact us.You can contact us by phone, e-mail, line, or whatever is convenient for you.From departure to return, everything can be completed online.
Our Premium Concierge will provide you with a travel plan and quote.There are no paper quotes or application forms to be handed in, everything is handled quickly and online.
3. Reservation
Once your plan is confirmed and the fee is paid, your reservation is complete.After completion, additional arrangements can be made upon request.
4. Departure to Return
We provide full support for your overseas travel until your return.If you have any requests or problems until your departure or even locally, please let us know immediately by message or phone call.
Voice of Customers
Customer Testimonials
I have already had the pleasure of working with Premium Concierge many times.We had a performance in Las Vegas that we really wanted to attend and asked them to arrange it for us.We were able to simply enjoy the performance and sightseeing in the area due to the excellent hospitality of the arrangements, including transportation from our hotel to the venue and the PCR inspection station in the vicinity of the site.
Female Executive, 40s
We used your service for our European excursion.We had a private jet arranged for our transportation within Europe.This allowed us to spend our time freely and efficiently, and it was a very luxurious experience.When I became ill, I was able to contact the local hotels and airlines, which was very reassuring.I was really impressed by your generous support.We look forward to working with you again.
Male Executive, 30s
Contact us
(Weekdays 10:00 AM - 7:00 PM)
Thank you!
Please wait a moment as our concierge will contact you in due course. Contact will be sent by e-mail from the address "vip@newt.net".
Please make sure that you are set up to receive e-mail from "vip@newt.net" in advance.
Depending on your settings, the email may be classified as spam.
Mails received outside of business hours will be replied on the next business day (weekdays from 10:00 am to 6:00 pm).
NEWT Premium Concierge
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※ Emails received outside of these hours will be replied to on the next business day. ※ Please note that the above schedule is subject to change without prior notice.
Reiwa Travel is a digital travel agency from Japan with the mission of "Designing new travel experiences." We aim to provide new experiences and social value in international travel. In April 2022, we launched the overseas travel booking app 'NEWT.' Our goal is to maximize the digital transformation (DX) of booking and management tasks in the travel industry, offering unprecedentedly easy, cost-effective, customizable, and secure international travel experiences.
Our Service
NEWT
If you want to travel abroad smartly, use NEWT. You can easily book overseas tours and hotels with the app. Choose the perfect trip and always get a great price. Support from departure to return.
